Qatar Foundation for Social Work organized a workshop entitled "Protocol and Dealing with VIPs," presented by Mr. Naif Al Shahran, Chairman of the TAM Network for Voluntary Work. The workshop came as part of the Foundation's plan to develop employees' skills in dealing with different community groups, targeting particularly the employees of the centers affiliated with Qatar Foundation for Social Work who are capable of handling VIPs and whose jobs require these skills.

Mrs. Noor Al-Muhannadi, Director of the Communication Department at the Foundation explained that the Foundation organizes numerous events each year, some of which involve high-ranking attendees, which requires specific skills and high efficiency from those responsible for the reception ceremonies. She highlighted that these needs led the Foundation to organize such a workshop, hoping it would improve the level of interaction with prominent visitors and guests from individuals and institutions. She added that the workshop covered a wide range of topics on protocol, the difference between protocol and etiquette, personal diplomacy, as well as the art of communication and interaction with VIPs. The workshop also addressed common mistakes that might occur during interactions with leaders and prestigious figures.

On his part, Mr. Naif Al-Shahrani, presenter of the workshop, expressed his happiness in presenting it and described it as one of the most important workshops in social work, given the public involvement in the events organized in the Foundation and its centers. He said those Foundation's events and centers target many people and require the organizers to have special skills. He added the workshop aimed to introduce participants to the protocol of receiving VIPs, ways of greeting, positive behaviors during their interaction with the public and guests, how to behave in unexpected situations, as well as studying some real cases and practical exercises.